Short answer
Convert the HEIC photos to JPG: the converter at the top of this page does it in your browser, free, with as many photos as you like, and nothing is uploaded. Windows can’t open HEIC on its own because it lacks the HEVC decoder; Microsoft’s add-on for that costs $0.99. To stop the problem for new photos, set the iPhone to Settings → Camera → Formats → Most Compatible.
Why Windows can’t open your iPhone photos
Since iOS 11, iPhones save photos as HEIC (the HEIF format with HEVC compression). It keeps the same quality as JPG in less space, but Windows doesn’t include the HEVC decoder it needs, so the Photos app shows an error or a blank picture, and many websites refuse the file.
You have four ways out. Converting to JPG is the only one that is free, works on every PC and also fixes uploads to websites.
| Way | Cost | Fixes | Good to know |
|---|---|---|---|
| Convert the photos to JPG (the converter on this page) | Free | Viewing, editing and uploading, on any PC | Runs in your browser; photos are not uploaded |
| Install Microsoft’s HEIF and HEVC extensions | HEIF free, HEVC $0.99 | Viewing in the Photos app on that PC | Both are needed; the files stay HEIC, so websites may still refuse them |
| Set the iPhone to “Most Compatible” | Free | New photos only | Photos take a little more space on the iPhone |
| Let the iPhone convert when copying by cable | Free | Photos copied over USB | On by default (“Automatic”) |
Convert HEIC to JPG on Windows, a whole folder at once
- Drop the HEIC photos at the top of this page, or click Select File and choose them all (Ctrl+A selects a whole folder).
- It’s already set to HEIC to JPG. Click Convert: the photos are converted in your browser, one after another.
- Click Download all to get every JPG in one ZIP, or Download next to each photo.
Tip: Photos up to 200 MB each are converted on your PC and never uploaded. Open Options to make them smaller (a lower quality or width) or to remove the location and camera details.
Or install the Windows extensions to view HEIC in Photos
Windows can show HEIC photos in its Photos app once two Microsoft Store extensions are installed. The HEIF Image Extension is free, but on its own it can’t show .heic files: Microsoft says the HEVC Video Extensions must be installed too, and they cost $0.99 in the US store. Some PCs already have the free HEVC Video Extensions from Device Manufacturer preinstalled.
The extensions only help on that PC: the files are still HEIC, so websites, forms and other people’s computers may still refuse them. For anything you send or upload, convert to JPG.
Stop your iPhone saving photos as HEIC
- On the iPhone, open Settings → Camera → Formats.
- Choose Most Compatible. New photos and videos are saved as JPG and H.264 from now on; photos you already took stay HEIC.
- For photos copied to a PC with a cable, open Settings → Apps → Photos and keep Transfer to Mac or PC on Automatic: the iPhone then converts them to JPG as they are copied.
Tip: Sharing by email, Messages or AirDrop may also send a JPG when the other device can’t open HEIC: the iPhone decides that by itself.
JPG, PNG or TIFF?
We tested it: five real iPhone photos
We converted five real HEIC photos (four from iPhones) to JPG together, in Chrome on an ordinary laptop. All five were converted in the browser in 9.1 s in all, and Download all gave one ZIP. The JPGs came out about the same size as the HEIC files, at a quality where the difference is hard to see.
| Photo | HEIC | JPG |
|---|---|---|
| iPhone photo 1 | 3.0 MB | 2.5 MB |
| iPhone photo 2 | 2.5 MB | 1.8 MB |
| iPhone photo 3 | 1.1 MB | 1.2 MB |
| iPhone photo 4 (small) | 41 KB | 36 KB |
| libheif example photo | 0.7 MB | 0.3 MB |
Tip: Tested on 8 November 2026 with photos from the test-heic-images and libheif projects. A full iPhone photo takes about two seconds on a laptop; a phone is slower.
Your photos stay on your PC
HEIC to JPG runs inside your browser, so the photos are never uploaded. iPhone photos often record where they were taken: tick Remove metadata in Options to leave the location and camera details out of the JPGs, for example before posting them online.
When something looks wrong
- A Live Photo: it is a HEIC photo plus a short MOV video. Converting gives the still photo as JPG; the moving part is a separate video file.
- The photo is sideways: ConvertKitty turns each photo upright using the orientation the iPhone recorded. If a photo still looks wrong, it was already saved that way.
- “Not supported” or the file won’t convert: the file may not be a real HEIC (some apps rename other formats) or it may be damaged. Try opening it in the HEIC viewer to check.
- Uploading still fails after converting: the form may also limit the size. Open Options and lower the quality or the width, then convert again.
Frequently asked questions
How do I open HEIC files on Windows 11 for free?
Convert them to JPG with ConvertKitty’s HEIC to JPG converter: it runs in your browser, handles many photos at once and uploads nothing. You can also look at a HEIC photo without converting it in ConvertKitty’s HEIC viewer.
Why can’t Windows open HEIC files?
HEIC photos use HEVC compression, and Windows doesn’t include an HEVC decoder. Microsoft sells one in the Microsoft Store (HEVC Video Extensions, $0.99), which works together with the free HEIF Image Extension.
Is the HEIF Image Extension enough to open HEIC on Windows?
No. Microsoft says the HEVC Video Extensions must also be installed to view .heic files. Some PCs already have the free “HEVC Video Extensions from Device Manufacturer”; otherwise it costs $0.99.
How do I convert many HEIC photos to JPG at once on Windows?
Select all the photos (Ctrl+A in the folder) and drop them on the HEIC to JPG converter, click Convert, then Download all for one ZIP. In our test, five real iPhone photos took 9 seconds in Chrome.
Does converting HEIC to JPG lose quality?
Very little. JPG compresses differently, but at ConvertKitty’s default quality the difference is hard to see, and the JPGs come out about the same size as the HEIC files. Convert to PNG or TIFF for no further compression.
How do I make my iPhone take JPG photos instead of HEIC?
Open Settings → Camera → Formats and choose Most Compatible. New photos are then saved as JPG; photos you already took stay HEIC.
Why are my iPhone photos HEIC when I copy them to my PC?
The iPhone sends originals when Settings → Apps → Photos → Transfer to Mac or PC is set to Keep Originals. Set it to Automatic and the iPhone converts photos to JPG as they are copied.
Is it safe to convert HEIC to JPG online?
With ConvertKitty, HEIC to JPG runs inside your browser, so your photos are never uploaded. You can also remove the location and camera details from the JPGs in Options.
Can I convert HEIC to JPG on Windows 10?
Yes. The converter runs in any modern browser (Edge, Chrome or Firefox) on Windows 10 or 11, and even on older Windows versions, with nothing to install.
Sources
- Using HEIF or HEVC media on Apple devices (Most Compatible, USB transfers) · Apple Support
- HEIF Image Extension (free; needs the HEVC extension for .heic) · Microsoft Store
- HEVC Video Extensions ($0.99) · Microsoft Store
- HEVC Video Extensions from Device Manufacturer · Microsoft Store
- High Efficiency Image File Format · Wikipedia
- Test photos used (test-heic-images) · GitHub
Tools for this
- HEIC to JPG Converter
- HEIC to PNG Converter
- HEIC to PDF Converter
- HEIC to TIFF Converter
- HEIC Viewer
- HEIC Converter
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